How Are We Doing?

We want to provide the very best care for you and your family. We would like to hear from you; your suggestions help us improve our services.

If your concern is about patient care, please talk to the nurse who is caring for your child, the charge nurse or the manager of that area.

You may also call Patient and Family Relations at (206) 987-2550.

Your Feedback

Department or service area:

Tell us about your experience at Children's:

Would you like to recognize specific staff members?

Your Information (optional)

Your Name:

Patient Name:

Your E-mail Address:

Your Phone Number:

Would you like us to contact you?

We will acknowledge your concern, complete a thorough review, and provide a final response within 30 days.

You may also:

Call the operator and ask for the nursing supervisor:
- (206) 987-2000 (Voice)
- (206) 987-2280 (TTY)
- (866) 987-2000 (Toll-free)
Write to:
- Seattle Children's
  Patient and Family Relations
  P.O. Box 5371, T-5112
  Seattle, WA 98105-0371

You may also file a grievance directly with the State Department of Health at (800) 633-6828; or, Hospital Licensing Program, P.O. Box 47852, Olympia, WA, 98504-7852.

If your concerns about care and safety at Children?s cannot be resolved through our organization, you may contact The Joint Commission, Office of Quality Monitoring to register your complaint by calling (800) 994-6610 or by e-mail. Or, you may visit: www.jointcommission.org/GeneralPublic/Complaint/.

Seattle Children's provides health care for the special needs of children regardless of race, sex, creed, ethnicity or disability. Financial assistance for medically necessary services is based on family income and hospital resources and is provided to children under age 21 whose primary residence is Washington, Alaska, Montana and Idaho.